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Complaint Management Responsible

BOSCH TERMOTEKNİK SAN.TİC.A.Ş.

Manisa

İş Yerinde

İş Yerinde

Job Type

Full-Time

Years of Experience

More than 2 years of experience

Department

Management

Management

Redirection Count

115 redirection

Job Type

Full-Time

Years of Experience

More than 2 years of experience

Redirection Count

115 redirection

Department

Management

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QUALIFICATIONS AND JOB DESCRIPTION


Company Description

Let’s turn visions into reality. At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility or industry. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other. Join in and feel the difference.


Job Description

  • Handling complaints from customers with an excellent communication, finalizing in time with customer satisfaction
  • Communication and coordination with external service providers and internal departments to ensure customer satisfaction
  • Analyzing and reporting complaints in details to develop internal processes and procedures
  • Ensuring compliance with the regulations and taking necessary actions


Qualifications

  • Mimimun Bachelor's degree
  • At least 2 years experince in complaint management
  • Advanced English skills ( Verbal & Written)
  • Having customer centric mindset
  • Having analytical & creative thinking abilitiy
  • Having good communication and organizational skills
  • Eager to learn and explore, collaborative team member
  • Having good knowledge on MS Office applications
  • Located or willing to locate in İzmir or Manisa

Preferred Candidate

Bachelor’s(Graduate)

Şikayet Yönetimi Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Şikayet Yönetimi Uzmanı İş İlanları
Hakkımızda

Bosch Termoteknik Isıtma ve Klima San. Tic. A.Ş. Robert BOSCH GmbH (Almanya), 1991 yılı başında Manisa’da, Elginka

Şirket Sayfasına Git

Şikayet Yönetimi Uzmanı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.

Şikayet Yönetimi Uzmanı İş İlanları