Sales Support & Data Analyst

DyDo Drinco Turkey İçecek Satış ve Pazarlama A.Ş.

DyDo Drinco Turkey, owner of pioneer beverage brands such as Çamlıca, Cola Turka, İçim and Saka, is looking for an “Sales Support & Data Analyst” to be in our HQ Altunizade. A brief job description of the position and preferred qualifications for the suitable candidates are defined below:

• Managing CRM System, E-Commerce, Web, Mobile, geographical information system (GIS), IVR etc. integrations projects with related departments
• Monitoring integrations and systems. Coordination with the relevant parties to keep it in working condition.
• Preparation of reports on CRM Data, GIS data, campaigns, sales, e-commerce data, product penetration, consumer complaints, sales forecasts and expenses.
• Preparing training materials related to CRM systems and applications and providing training to dealers remotely or with the sales team when necessary.
• Improving processes with e-commerce marketplaces, analyzing data and projecting new developments.
• Analyzing the data about the department and preparing the presentations.
• Keeping the data, dealer's regions, documents, and user information on the CRM system, website, mobile applications, payment systems, order systems, and GIS up-to-date.

Qualifications

• Graduated from Industrial Engineering, MIS, or Statistics departments of universities with a Bachelor's degree,
• Preferably with more than 3 years of work experience in the FMCG industry,
• Knowledge of CRM Systems, web and mobile applications,
• Able to use MS Office applications and Excel at an advanced level effectively,
• Advanced analytical reporting skills, preferably able to use SAP BO, and Power BI tools effectively,
• Experienced in campaign and loyalty programs,
• Strong planning, time management, communication, and problem-solving skills
• Advanced project management and process analysis skills, customer oriented

What we offer you?

• English course for language development
• Working environment where you can find the opportunity to improve yourself
• Experience working with multinational company
• Always responding to new ideas
• Opportunity to work in a friendly atmosphere
• Working in a company with values that will guide your development

Key Elements of Our Culture

• CHALLENGE: We are not afraid of failure; no risk, no value and no return
• COLLABORATION: To solve a difficult problem and make right decision, we bring in our expertise, experience, and opinion as a team
• UNIQUENESS: We believe that making differences generates competitive advantage
• HIGH QUALITY STANDARD : We always trying to be the best in the market
• CUSTOMER FIRST : We are promising to create customers happiness and pleasure always
• FIRST MOVER: We aim and shape the market standards in order to move first