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İstanbul(Avr.)(Beşiktaş)
İş Yerinde
İş Yerinde
İlan yayından kaldırılmıştır!
Job Type
Full-Time
Position Level
Medium Level Manager
Department
Tourism / Hospitality
Tourism / Hospitality
Application Count
141 application
Job Type
Full-Time
Position Level
Medium Level Manager
Application Count
141 application
Department
Tourism / Hospitality
QUALIFICATIONS AND JOB DESCRIPTION
Duties and Responsibilities
- Attend to guest's requests and complaints.
- Investigate glitches and incidents, address to the department concerned, see that corrective actions are taken and respond to guest with an appropriate explanation and apology
- Ensure LQE and MOQA is delivered and a smooth and successful operation is carried out in these areas daily
- Co-ordinate with Guest Services on VIP arrivals, walk-ins, groups and guests with special requests, relocating guests during full house situations.
- Co-ordinate with Engineering and Housekeeping to ensure that all rooms are ready for sale in the proper condition
- Co-ordinate with Housekeeping and Food and Beverage on any special requests for VIPsCo-ordinate with Security with regards to any criminal act within the hotel or suspicious guests
- Inspect VIP arrival rooms with appropriate amenities set up
- Ensure effective communication via daily briefings and weekly updates within the department.
- Ensure that standards, policies and procedures are maintained
- Make every effort to ensure that guests of the hotel are made as comfortable and contented as possible
- Co-ordinate and take charge of any emergency during the night until General Manager or Hotel Manager arrives
Requirements
- Minimum of 3 years Front Office Management experience in a luxury operation
- Excellent written and verbal communication skills in the English and Turkish language
- Ability to multi-task
- Strong problem solving skills
- Prior experience in a renovation and or pre-opening luxury environment
- Multi-lingual
Preferred Candidate
3 - 5 years of experience
Associate Degree(Graduate), Bachelor’s(Graduate), Master’s(Student)
Completed, Exempt, Delayed
English(Reading : Advanced, Writing : Advanced, Speaking : Advanced)
Class B
Ön Büro Müdür Yardımcısı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Ön Büro Müdür Yardımcısı Ön Büro Müdür Yardımcısı Maaşları Ön Büro Müdür Yardımcısı Nasıl Olunur? Ön Büro Müdür Yardımcısı Nedir? Ön Büro Müdür Yardımcısı İş İlanları
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Ön Büro Müdür Yardımcısı pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Ön Büro Müdür Yardımcısı Ön Büro Müdür Yardımcısı Maaşları Ön Büro Müdür Yardımcısı Nasıl Olunur? Ön Büro Müdür Yardımcısı Nedir? Ön Büro Müdür Yardımcısı İş İlanları