Food & Beverage Administrative Assistant

Mandarin Oriental Bosphorus İstanbul

Duties and Responsibilities

• Provide full administrative assistance - preparation of general correspondence, handling telephone calls, organising appointments
• Process the Guest Feedback and Questionnaires, including review of responses
• Prepare responses to guest correspondence for Chefs review and signature as needed
• Type Food and Beverage Menus  
• Assist in preparation of work schedules and annual leave schedules within budget, business expectations and guidelines of the Labor Law
• Compile reports for venue as requested
• Personally ensure compliance with all relevant Workplace Health & Safety and Occupational Health & Safety rules, and related policies
• Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates

Requirements

• University graduate
• English and Turkish communication skills both written and spoken
• Strong problem solving skills
• At least 2 years of experience in similar positions at a luxury hotel
• Must possess excellent organizational and administrative skills and interpersonal skills
• Previous hotel opening experience would be an advantage