Customer Service Coordinator

RANDSTAD SEARCH ANDSELECTION PER SEÇ VE YER LTD ŞTİ

We are looking for 'Customer Service Coordinators' for our business partner which is a leader in the global container shipping industry.

QUALIFICATIONS

• Bachelor’s degree 

• Written and spoken English is an asset

• Good communication skills

• Strong keyboard skills/typing speed.

• Team player with a positive attitude

• Good knowledge of  MS Office products

• Willing to work in shifts

• Willing to work in a corporate company

• Team player

• Disciplined

• Able to focus on work

• Detail oriented

RESPONSIBILITIES

• Creating the Bill of Ladings as per the customer’s instructions

• Ensure the created Bill of ladings complies with all rules and regulations defined in the customer / country specifications

• Updating revenues as per the Shipping instructions, country, and regional requirements

• Follow the standard operating procedure and ensure no deviations are induced in the process

• Handling the activities on the basis of Urgent & FIFO

• Keep track of errors and work on the feedback provided by the team leaders and managers

• Achieve the targets and exceed them consistently